All applications purchased with University funds are University property.  For questions about purchasing applications for your University-owned tablet, please contact IT Purchasing.

Purchasing iPad Applications

• Free applications may be downloaded from iTunes or the AppStore.

• All iOS apps purchased with University funds, including app purchases which are grant-funded or approved through your department, must go through Information Technology Purchasing.
  

IT Purchasing receives reduced costs on many iOS applications.

Purchasing Android Tablet Applications

There are a variety of sources for Android applications. Currently, UWSP does not have purchase agreements in place.  The following guidelines apply.

• Free applications may be downloaded from sources such as Google Play.
  

• If you have a UWSP Purchasing card (P-Card), your P-Card should be used for payment.

• If you do not have a P-Card, and have used personal funds, you may submit a request for Petty Cash Reimbursement through Payment Services.
  

Additional Guidelines

• Apps purchased with State funds must be for educational/work purposes.
  

• Applications purchased with your own personal funds for any purpose without prior approval from your department or IT Purchasing cannot be reimbursed.
  

• In order to purchase applications with State funds, the tablet where the application installs must be owned by UWSP.
  

• State procurement rules prohibit the purchase of gift cards (including iTunes and Google Play cards) using State issued P-Cards.
  

• Computing technology that is owned by UWSP is bound by UWSP’s Acceptable Use Policy.
  

Contact Information

If you need assistance purchasing an application with State funds or have additional purchasing questions?  Contact Information Technology Purchasing.

UWSP’s Information Security Office requires any lost/stolen device be reported immediately to the Information Technology Service Desk.

You may also wish to contact your Campus Support Team member in the event your device is found and turned in.

Yes. Additional accessories are available for purchase. Please see the tablet purchase order form available on our Departmental Hardware Purchases page for accessory options.

Visit Apple's support article HT2534 for instructions on creating an Apple ID without entering credit card information.

No. You should use separate accounts for personal and University owned devices. 

For auditing purposes, assets such as apps which are purchased with a University account and funds should only be installed on University owned devices.  UWSP staff are discouraged from installing personal apps.

To avoid accidental charges, Information Technology recommends setting your payment method to "None". 

When making a personal purchase, temporarily change this setting.  Change it back to payment method of "None" upon completion of your purchase.

To change your Apple ID payment method,  visit Apple's KB article ht1918.

To manage your Apple ID or reset a forgotten apple ID password sign in to Apple's Apple ID web. You can also visit their page of frequently asked questions.

For questions regarding purchasing applications for your University-owned tablet, please contact IT Purchasing.  You can also refer to the FAQ above titled Purchasing tablet applications guidelines for more information.

You can install University purchased apps from your iPad's Self Service app.  Most of the apps in Self Service can be installed without signing in to the App Store.

Important:  There may be a delay before the apps are installed, as the device needs to communicate with Apple before the apps are pushed to the device.

1. From the university owned iPad open the App Store.
2. Tap Purchased to view purchased apps under your Apple ID.
   
3. Tap the cloud download icon to reinstall OR tap the app and tap Install
   
4. The application should now download and will appear on your home screen.
   

Windows

Mac

iTunes comes preinstalled on university-owned Macintosh computers.

Yes. Instructions to connect to your office computer using the Microsoft Remote Desktop App for Android and iOS are available on our Remote Desktop webpage.

Click here for Instructions to set up your UWSP email on your iPad.

Click here for Instructions to set up your UWSP email on Android.

Instructions to connect your device to the UWSP wireless network is available on the Wireless Setup page.

To locate the name of your device tap Settings - General - About. Your device name is listed in the field titled Name.

See "How can I edit my OneDrive Cloud files on my smartphone and tablet?" on our Office 365/OneDrive for Business FAQs and More page.

To transfer purchases from your iPad to your computer visit Apple's KB article HT1848.

UWSP Information Technology recommends using a power outlet to charge your iPad.  Most USB ports do not supply sufficient power to charge the device.

For information on battery life, and tips to maximize your devices battery lifespan visit http://www.apple.com/batteries/ipad.html.

For information on how to troubleshoot problems with charging your iPad battery visit Apple's KB article HT4060. 

 For questions on battery replacement contact the Information Technology Purchasing Office.

iPad Support

Manage your Apple ID