IT Service Desk

We are dedicated to providing students, faculty, and staff with the utmost efficiency and care when it comes to all technology needs. We provide support for on campus devices, personal student devices, computer lab printers, equipment loans, and more. Our IT Service Desk team consists of full-time staff working in tandem with students to help guide and teach them the inner workings of the IT technical field here at UWSP. We are here to help! Click here if you would like to join our team.

The Service Desk Has Moved to 601 Division St, Room 101!  

Enter from Isadore Street (East) across from the MCCH – we're in the same building as Surplus Sales!

Contact Us!

601 Division St, Room 101
715-346-HELP (4357)
itsvdesk@uwsp.edu​

 

AFTER HOURS SUPPORT 

  • Are you an instructor experiencing technical issues in a classroom?  To save you time, please move​​ to a nearby empty classroom. 

  • Do you suspect that you have locked your account?  See our Account Help and FAQ​ page. 

  • Are you unable to log into your account due to a Multi-Factor Authentication issue?  Or do you need to report a significant IT Service outage?  Contact University Police at (715)-346-3456. 

  • For other non-immediate issues, please leave a voicemail with your name, phone number, and problem description. We will return your call when we reopen.​

 Semester Hours



Monday - Thursday:7:45 AM - 6:00 PM

Friday: 7:45 AM - 4:30 PM

Saturday: Closed

Sunday: 12:00 PM - 4:00 PM​​

 Winterim Hours


Monday - Friday: 8:00 AM - 4:30 PM

Saturday - Sunday: Closed

Closed for Holidays: December 24th - January 2nd





 Summer Hours


Monday - Friday: 8:00 AM - 4:30 PM

Saturday - Sunday: Closed

Closed for Holidays: May 27 (Memorial Day) & July 4 and ​5​ (Independence Day)

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Self Service Portal

Log into our Self Service Portal to submit and track reported technology issues and requests.


Wireless Internet Connectivity

To connect a device to UWSP wireless network, visit the Wireless pages and set-up tutorials.


Resident Room Internet & UWSPDEVICE Wi-Fi

Visit our Residence Hall Internet Connection and FAQ pages for all of your support questions.


Computer Lab Reservations

​​​​​The Service Desk approves all ​ C​​​omputer Classroom​ lab reservations for individual class sessions and non-class reservations.  ​Reservations can only be made after the UWSP Registrar’s office completes its academic class schedule for a semester.

Computer Repair Services

We provide virus/malware removal and limited repair services for personal student computing devices. Learn more.


Equipment Loan Services

Visit the Equipment Loan pages to learn what technology is available for checkout to students, faculty, and staff.


Training Opportunities

Our campus subscription to LinkedIn Learning allows all students, faculty and staff access to thousands of online training videos. Log in to LinkedIn Learning





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