General Email FAQ

Yes, a throttling policy was applied to personal university mailboxes in May 2013 to help combat the issues that can occur when campus account credentials are compromised. The policy allows a mailbox to send to 800 recipients in a 24 hour period (per day). If a mailbox reaches this limit, a delivery service notification message will be sent informing the mailbox the following: "This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80004005-00000000-00000000]".  No additional messages can be sent from the mailbox until the policy is removed.  The policy is automatically removed from a mailbox in 24 hours or to expedite the removal process contact the Postmaster.
  • This policy is not applied to office/department accounts so there is no danger of unversity business being delayed as long as the messages are not being sent from a personal mailbox.
  • Distribution Lists count as a single recipient.
  • Individuals who are legitimately sending to more than 800 recipients each day can request this policy be removed from their mailboxes (may take up to two hours for the change to go into effect) by entering an IT work order or emailing the Postmaster.

Cached Mode

Distribution List

Spam and Junk Mail