​Elevator Malfunction

Certain university buildings are equipped with elevator services. Emergency procedures involving elevators are covered below.


  • If you are trapped in an elevator, use the emergency phone to notify authorities. Elevators are linked to temporary emergency generator power for phones, alarms, and emergency lights.

  • If the phone is inoperable, turn on the emergency alarm/bell that will signal for help. Do not attempt to exit a stalled elevator unless directed to do so by law enforcement, facility maintenance, or the fire department. If the alarm is inoperable, signal others outside the elevator by voice or other means.

  • If a person is stranded in an elevator, do not attempt to force open elevator doors. Push the elevator call button and provide the following information:
    • Your name.
    • Building.
    • Floor.
    • Present situation.

  • A person stranded in an elevator needs to be reassured that his/her situation has been noticed and help is coming. Keep in contact with stranded individuals until help arrives.

  • If you find an inoperative elevator without occupants, notify your campus Maintenance Department.


University Police and Security Services

UW-Stevens Point Facility Services (Stevens Point campus Maintenance)

Page last reviewed: November 10, 2022

Page last updated: November 10, 2022