Presenter: Andrew Aiden, M.Arch, AG Architechture, Wauwautosa, Wis., Eric Harrmann, and Russ McLaughlin
Senior living communities often focus on the development and design of amenity spaces. Marketing materials picture the grand entry lobbies, engaging activity spaces, and enticing dining venues. Those spaces are important, but in reality, the spaces not often shown are the ones that get the most use, the private resident spaces (apartments and resident rooms). Considerate design of resident units is important to achieving resident satisfaction and a positive community experience as well as providing additional marketing power. This session will set the stage by discussing an interactive process for designing resident unit spaces, utilizing a variety of methods (digital and real world) to explain complex architectural and interior design information in an easy-to-understand format.
- Learn about an interactive process for designing resident living spaces, utilizing a variety of methods to explain complex architectural and interior design information in an easy-to-understand format. As a result, feedback from staff, residents, and family members enriches the final product.
- Learn the key design aspects of resident units, including entry foyers, kitchens, dining rooms, living rooms, bedrooms, bathrooms, utility/storage areas and balconies. A variety of examples will be shared from differing care levels and senior living communities across the country.
- Be able to discuss how well-designed senior living resident units located along the continuum of care supports a positive place experience for residents, family members, and staff.
- Be exposed to the value of going beyond building code requirements and striving for a universal design approach in senior living. The experiential and functional advantages will be discussed for residents, family members, and staff.
Presenter: Robin Wolzenburg, BSN, RN, Director of Housing and Clinical Services, LeadingAge Wisconsin, Madison, WI. and Lauren Davis, RN Clinical Advisor, LeadingChoice Network, Madison, Wis.
Quality Assurance and Performance Improvements (QAPI) are part of your facility's ongoing commitment to quality. According to recent data, the majority of surveys and Immediate Jeopardy (IJ) citations are stemming from complaints and grievances, most of which could have been resolved at the facility level. In this session, you will learn the importance of building and strengthening your current QAPI program to address the number one driver of survey visits in our settings.
- Understand what a QAPI program is and how it impacts your survey process.
- Identify what drives complaints and grievances.
- Identify areas for improvement within your facility's QAPI process.
- Create and implement an ongoing process to address grievance and complaints.
Presenter: Laci Cornelison, Owner, MS, LBSW, AHCA, Cornelison Consulting, LLC, Olsburg, KS
Have you ever been excited to implement something in your organization, but somewhere between the great idea and the execution it never took off? Involving team members from across your organization in the exploration, idea generation, planning, and execution of what you want to implement may be the simple key to success. Participants of the Kansas PEAK 2.0 program, implementing deep change to support person-centered care, have proven that high involvement leads to higher success rates of tangible organizational change. Those nursing homes engaging 75-100% of their teams in the change process are 84.5% more likely to achieve objective success in person-centered care (Cornelison, et al., 2019). Learn how you can use similar strategies to attain success in your own goals.
- Be able to define organizational involvement in the process of organizational change initiatives.
- Learn and practice different techniques that lead to high organizational involvement.
- Reflect on how these techniques could be used in their own organizations to improve successful execution of goals.
Presenter: Heather Newton, RN, BSN, RAC-CT, WCC, Nurse Consultant, WI DHS DQZ, Weyauwega, Wis.
This session will provide comprehensive education to those facilities that use the Minimum Data Set (MDS) for the Patient Driven Payment Model (PDPM). You'll learn coding tips of the MDS elements to assist providers in meeting the (Prospective Payment System) PPS requirements in achieving a PDPM billing code and excellent resident outcomes.
- Interpret what PDPM is or isn't.
- Identify the components of PDPM Develop accurate HIPPS code.
- Outline tips for coding the MDS.