1. Assess a facilities delivery of care, population, and current state. 
2. Distinguish and recognize features of a wellness-focused environment versus illness-focused. 
3. Apply operational planning and design practices for positive emotional and physical outcomes. 
4. How attention to both macro and micro elements can drive success. 

Engaged Universities and the Academic Health Department: Promoting Science Through Service

Presenter: Dr. Ryan Westergaard, MD, PHD, MPH, Chief Medical Officer and State Epidemiologist for Communicable Diseases, Wisconsin Department of Health Services

This presentation will focus on the integration of academic public health research and the state/local health departments, with a special emphasis on case examples for how this has occurred during the COVID-19 response in Wisconsin over the last 18 months.

Racial Justice and Inclusion in Senior Services

Presenter: Jacqueline Boyd, B.S., B.A., CGCM, The Care Plan, Chicago, Ill.

1. Learn about the lifestyles of the people of Ikaria and understand their lifestyles and living environments that foster well-being. 
2. Learn how facilities (lighting, air quality, acoustics) can foster or hinder wellness. 
3. Learn how you can gain flexibility in building use to maximize building programming and thoughtful design. 
4. Learn how to incorporate wellness concepts and design principles into living environments that promote the safety, health and wellness of residents and staff.
   

1. Describe methods to improve accuracy of wounds present on admission. 
2. Identify methods to reduce pressure and shear on pressure injury. 
3. Identify methods to improve protein and caloric intake. 
4. Describe the preferred method of wound cleansing.

1. Learn the foundational concepts of trauma informed care. 
2. Gain insight around TIC strategies for older adults. 
3. Apply learning with case studies and role play opportunities to practice TIC principles.
   

1. Understand that asking yourself the right questions is the first step when facing any challenge.  
2. Learn how to make a shift in perspective and how that becomes transformational. 
3. Learn to Find What's Funny in stressful workplace situations. 
   
4. Achieve "Work-Laugh Balance."
   

1. Understand the DHS approval process. 
2. Understand the DHS inspection process. 
3. Learn pre-planning best practices. 
   
4. Understand how the industrialization of construction caused the design and construction community to adapt and change.
   

Now What? Navigating Personal and Professional Recovery

Presenter: Aimee Wollman Nesseth, M.Div., M.S., Northwest WI Healthcare Emergency Readiness Coalition (NWWIHERC) Program Coordinator, Menomonie, Wis. and Brian Kaczmarski, B.S., MPH Statewide HERC Coordinator 

1. Learn about an interactive process for designing resident living spaces, utilizing a variety of methods to explain complex architectural and interior design information in an easy-to-understand format. As a result, feedback from staff, residents, and family members enriches the final product. 
2. Learn the key design aspects of resident units, including entry foyers, kitchens, dining rooms, living rooms, bedrooms, bathrooms, utility/storage areas and balconies. A variety of examples will be shared from differing care levels and senior living communities across the country. 
3. Be able to discuss how well-designed senior living resident units located along the continuum of care supports a positive place experience for residents, family members, and staff. 
4. Be exposed to the value of going beyond building code requirements and striving for a universal design approach in senior living. The experiential and functional advantages will be discussed for residents, family members, and staff.

1. Understand what a QAPI program is and how it impacts your survey process. 
2. Identify what drives complaints and grievances. 
3. Identify areas for improvement within your facility's QAPI process. 
4. Create and implement an ongoing process to address grievance and complaints.
   

1. Be able to define organizational involvement in the process of organizational change initiatives. 
2. Learn and practice different techniques that lead to high organizational involvement. 
3. Reflect on how these techniques could be used in their own organizations to improve successful execution of goals.
   

1. Interpret what PDPM is or isn't. 
   
2. Identify the components of PDPM Develop accurate HIPPS code. 
3. Outline tips for coding the MDS.
   

1. Understand how healthcare worker well-being supports patient well-being. 
2. Be able to identify individual and organizational contributions to healthcare worker well-being, and experience 1-2 of these. 
3. Explain the stages of disaster recovery, and how this relates to the COVID pandemic. 
4. Be able to define post-traumatic growth and factors that increase its likelihood.
   

1. Learn how strategies to control outbreaks and reduce risk during the early months of the COVID-19 pandemic developed and changed. 
2. Evaluate how current  guidance and standards can be incorporated into a facility plan. 
3. Learn how to implement a risk based approach for providing and encouraging Compassionate Care and Essential Caregiver support utilizing current guidance and standard. 

1. Be able to define organizational involvement in the process of organizational change initiatives. 
2. Learn and practice different techniques that lead to high organizational involvement. 
3. Reflect on how these techniques could be used in their own organizations to improve successful execution of goals.

1. Discuss approaches to ongoingly assign patient populations into a particular risk status based on data supported by Virtual Health Programs. 
2. Learn effective strategies to offset cost through use of virtual health. 
3. Understand clinical considerations for patient population management and reduce unnecessary and costly health care utilization.
   

1. Define compassion fatigue and burnout and examine the symptoms of each. 
2. Distinguish between appropriate and inappropriate levels of service. 
3. Examine the ethics of withholding or withdrawing support in an environment where individuals served may not have alternative sources of services.

1. Understand how the media works in the COVID era. 
2. Evaluate their own crisis readiness. 
3. Learn basic techniques to evaluate and handle a basis crisis. 
4. Integrate best practices into existing crisis management plan.
   

1. To define compassion fatigue and burnout and examine the symptoms of each. 
2. To distinguish between appropriate and inappropriate levels of service. 
3. To examine the ethics of withholding or withdrawing support in an environment where individuals served may not have alternative sources of services.
   

1. Identify the Scope of Practice for RNs and LPNs in Wisconsin facilities. 
2. Determine alternatives available to provide assessment services. 
3. Describe what to expect from your Medical Director. 
4. Discuss how to implement alternatives in your facility.
   

1. Receive an overview of the Special Voting Deputy (SVD) process and the role of care facility staff when SVDs are conducting voting. 
2. Understand election deadlines for voter registration and absentee ballot requests. 
3. Gain knowledge about resident rights, including the rights of residents under guardianship. 
4. Understand the responsibilities of facilities to ensure residents are able to exercise their Constitutional right to vote and the role of staff.