Help Desk FAQ


Software/Hardware

PC

Follow these instructions once you have logged on to a UWSP Windows 7 computer.

  1. Hold down the Windows key on your keyboard (located along the bottom row of keys with the "Windows Flag" on it)
  2. While holding the Windows key, press the Pause key (located along the top row of keys)
  3. See #4 below
OR
  1. Click Start
  2. Right Click on Computer
  3. Click on Properties
  4. Scroll down to the fourth group of information
  5. Look for the Full Computer Name
      Computer Name

Mac

  1. Click the Apple icon in the top left corner of the display
  2. Click System Preferences
  3. Click Network
  4. Click Advanced
  5. Click the WINS tab. Your computer name is referred to here as the NetBIOS name.

Equipment Loan

Residential Living Technology FAQ

Service and Support

Gaming and Video

Peer-2-Peer/File Sharing (P2P)

Wired

Wireless