Information Technology

You must activate your Zoom account before you can schedule a meeting. To activate, simply sign in to the Zoom portal for the first time.

Go to https://wisconsin-edu.zoom.us and click Sign in.

Sign in with your UWSP account.

Your Zoom Profile page will display. Take a few minutes to orient.  At the left you will see links to change your Zoom Settings, schedule a meeting or webinar, and access any recordings that are available.

Note: The installed app provides the best experience.  Make sure to install the Zoom app well ahead of your meeting to allow for ample time to check settings.

Install the Zoom app from the UWSP Zoom portal

Go to wisconsin-edu.zoom.us.

At right side of the screen below Sign In click Download Client.

In the Zoom Download Center, click the first download button below Zoom Client for Meetings.

Install the Zoom app from a Zoom meeting link

1. Click the Zoom meeting link.
   

2. A screen opens with the text A download should start automatically in a few seconds.

3. Click Run at the bottom.
   

4. Click Allow to the prompt, "Do you want to allow this app to make changes to this device"?  If you do not see this prompt, click the Windows Shield icon that displays on your Task bar to open. 
   

5. Type in your name as you would like it to appear to other Zoom meeting participants.

6. Click Join Meeting.  An audio conference box opens.
   

• Join with your Computer Audio  Note: first click Test speaker and microphone (recommended) and walk through the audio check. 
  

• Join via Phone Call
  

Note: While the following instructions and screenshots are for iPhone, there is little difference to Android app set up.


1. Install the Zoom mobile app.

 

2. Open the installed app and tap Sign in.

 

3. Tap SSO.

 

4. Type in UWSP as the domain.

 

5. Type in your UWSP username and password.

 

6. Once you have logged in, tap Open.

 

7. Select to allow or not allow Zoom access to the next screens.

 

8. Your Zoom app is now set up.
   

To use Zoom on a Chromebook, install the plugin from the Chrome Web Store.

A Zoom app is also available for Linux.

IMPORTANT: All Zoom meeting guests are required to sign in (authenticate) when joining a meeting. While you can turn off this requirement, we strongly recommend that you leave this  on to help prevent Zoombombing. To add an authentication exception to a single or recurring meeting, see Add authentication exceptions.

1. On the Outlook calendar's Home tab, click New Meeting. 

 

2. Fill in your meeting title, meeting invitees, date/time and other information.  

3. At the left on the meeting invite ribbon, click Schedule a meeting.  

 

Note: use Zoom's Schedule a meeting option at the left on your Outlook meeting invite ribbon. You will also see an Add a Zoom meeting button at the right. This option requires an additional login to create your Zoom meeting.

4. Review/modify your meeting settings In the Schedule a Meeting box that opens.
   
   You are required to have at least one security feature enabled for your Zoom meeting. If you disable all meeting security features all guests entering your meeting will automatically be placed in a waiting room until you admit them.
   

 

5. Click Save (you may need to scroll down the box). 

Your Zoom meeting connection information will add to the body of your meeting invite.

 

6. Click Send to invite your attendees to a Zoom meeting.
   
   

IMPORTANT: All Zoom meeting guests are required to sign in (authenticate) when joining a meeting. While you can turn off this requirement, we strongly recommend that you leave this  on to help prevent Zoombombing. To add an authentication exception to a single or recurring meeting, see Add authentication exceptions.

From within a new calendar Event, click the ellipsis to the right on the menu and mouse over Zoom.

To accept the default Zoom settings and add Zoom connection information, select Add a Zoom Meeting.

Note: You are required to have at least one security feature enabled for your Zoom meeting. If you disable all meeting security features all guests entering your meeting will automatically be placed in a waiting room until you admit them.

To modify your Zoom meeting settings, select Settings. From within Settings you can then click Add Zoom Meeting.

 Learn more about Zoom meeting Settings.

IMPORTANT: All Zoom meeting guests are required to sign in (authenticate) when joining a meeting. While you can turn off this requirement, we strongly recommend that you leave this  on to help prevent Zoombombing. To add an authentication exception to a single or recurring meeting, see Add authentication exceptions.

Log into wisconsin-edu.zoom.us.

Click Host to start a meeting.  If you are prompted to download and run Zoom, do so now.

In the audio conference options box, select whether you will join your meeting with your computer audio or phone.

At the bottom of the Zoom conference screen that opens, click Invite.

The Invite people to join meeting box opens.

The easiest way to invite people to quickly join you is to click Copy URL at the lower left corner, then paste and send it in a new Outlook email.  You can also click Default Email to open your Outlook Web app.

IMPORTANT: All Zoom meeting guests are required to sign in (authenticate) when joining a meeting. While you can turn off this requirement, we strongly recommend that you leave this  on to help prevent Zoombombing. To add an authentication exception to a single or recurring meeting, see Add authentication exceptions.

The Zoom desktop client is available from all UWSP computers.

1. To open the Zoom client, scroll to the bottom of your Windows Start menu and click Zoom.




From here you can start instant meetings, schedule meetings and join meetings.


 

2. To add a Zoom meeting to your Outlook calendar click Schedule.
   

 

In the Schedule a new meeting box,

3. Enter your meeting date and time information.

4. Click Advanced Options to review and modify your Zoom meeting settings.
   

   Note: You are required to have at least one security feature enabled for your Zoom meeting. If you disable all meeting security features all guests entering your meeting will automatically be placed in a waiting room until you admit them.
   

5. At the bottom of the box click Schedule.  A new Outlook meeting opens with your date and time information included and your Zoom meeting connection information added.  

6. Add your Required and Optional participants and click Send.

• Arrive early to the meeting so anyone new to video calls know they're in "the right place".
  

• Include in your message to invitees a suggestion to join your meeting early to test and "get the bugs out".

• Scheduling an important, "high-stakes" meeting?  A day or two prior offer an optional, brief "test run" for attendees.
  

• Add your invitees to your Outlook Contacts to more easily find and add them to your current and future Meeting invites.
  

Click the meeting URL that is included in your Outlook meeting invitation or sent via email.

Note: If the URL is not an active hyperlink, copy and paste the link into your browser's address bar and press Enter.

• On a UWSP computer: Zoom is installed on all UWSP computers and should open automatically.
  

• On a personal computer: The Zoom meeting will open in your web browser. Click "Allow" to allow the Zoom app to install.
  

Click Join with Computer Audio to join the meeting with your computer's mic and camera, or select Phone Call at the upper-left to receive a dial-in number and meeting ID.

To install the Zoom mobile app see Zoom set up on a mobile device, above.

Open your Zoom app. Tap Start to open a scheduled meeting.

If you have been emailed meeting connection information but the meeting does not display in this list, tap Join and enter the Meeting ID.

Sometimes the only option you may have to join a Zoom meeting is by telephone.  For example when you're traveling and your available internet connection is spotty at best.  You may also wish connect by telephone when your computer can access video but a mic is not available.

See Zoom's support page, Joining a meeting by phone, for information on both joining and hosting Zoom phone meetings.

Easily allow people to register for your scheduled events with Zoom meeting registrations.

Learn more from Zoom.

To register for a Zoom meeting and add that meeting to your Outlook calendar,

Open the email registration link that was sent to you.

Complete your information, place a check next to I'm not a robot.

Click Register.

Click the down-arrow to the right of Add to Calendar and select Outlook Calendar (ics).

The file will download. Click Open when prompted.

Select Outlook to open the file and click OK.

The meeting registration will open in a new Outlook Appointment.

Click Save and Close to add the event to your Outlook calendar.

Thee are times when you might want to lock down the Chat in your Zoom session.  For example, you have a student or two who love to chat but might not understand the difference between what's appropriate, and what isn't.

Zoom hosts can lock down a session and disable chat for everyone, for only participants, or simply not allow private chats so that you can keep track of the conversation and questions.

To see how to change Chat options for your session visit Zoom's Controlling and Disabling In-Meeting Chat page.

If an uninvited guest has appeared in your Zoom participant list, or a student is being disruptive, you can remove them from your Zoom session.

See Zoom's Managing Participants page to learn more.

Important: To share a second Zoom screen (for example from your tablet, phone) you must have the Zoom app installed and In your Zoom meeting, you must enable participant sharing.

To enable participant sharing: 

At the bottom of your Zoom meeting screen, click the arrow to the right of the Share Screen button to open the Advanced Sharing Options. For Who can share?, select All Participants. "x" out of this Sharing Options pop up box to close.

Tip: It is strongly recommended that you disable notifications when sharing your mobile device screen so your participants don't see the banners announcing new Texts or Phone calls.

To share your mobile device screen: 

1. Go to https://share.zoom.us. 

2. Enter your Meeting ID and tap Share Screen. 

 

3. Tap Open.

 

4. Enter your Meeting Password and tap Continue.

 

5. Check your computer's Meeting screen. You will most likely need to click Admit to allow your mobile device to share its screen.

 

6. On the next screen tap the camera icon to Start, then tap Start Broadcast. You can also optionally tap the mic icon if you want to enable your audio during sharing.

 

You are now sharing whatever is displaying on your device.

7. To stop sharing your device screen, tap the meeting tile at the upper-right. 

    

8. Tap Stop Share, then under Screen Broadcast tap Stop Broadcast.

 

You are now back to sharing your single computer screen.

To take attendance in your Zoom session you just need to have your students respond to one or more Polling questions.

To access your polling results (which includes your student names),

1. Log into your Zoom web portal at wisconsin-edu.zoom.us.
   

2. To the right select Reports.

 

3. Under Usage Reports select Meeting.

 

4. Select Poll Report. If you have a lengthy report list, you can also toggle between searching by time range or meeting ID.
   

 

5. Click Search. This is important. Clicking Search changes your Report Type to Poll Report from the default Registration Report.
   

 

6. Place a check to the left of the Poll report you want. Click the Generate button that displays at the top of the list.
   

 

7. Click Continue.
   

 

8. At the left in the Report Type column you can verify that your report is a Poll report. To the right of the report click Download.
   

 

Yes! here are instructions for using a document camera with Zoom including help with common troubleshooting issues.

To connect your Outlook Calendar to your Zoom Desktop App,

1. Select Meetings from the Zoom Desktop App's menu and click Add a calendar at the lower-left.
   

 

2. Select Office 365.

 

3. Click Next.

 

4. Select Authorize with OAuth 2.0.

 

5. Click Authorize.

 

 

6. Select your account.

 

7. Click Accept. This opens your UWSP Zoom web portal screen.

 

8. Minimize the Zoom web portal screen to return to the Desktop App.
   

9. At the left in the Desktop App, click the Refresh icon.

 

10. Your upcoming calendar meetings will display.

 

To schedule a new calendar request from within the Zoom Desktop App:

Click "+".

In the Schedule a Meeting box that opens, update your meeting Topic, Start and Duration information, and other settings if needed, then click Schedule.

A new Outlook Calendar request opens. Your Zoom connection information displays in the message body below.  Add your meeting attendees and Send your invitation.

Zoom meeting Hosts have full access to manage a meeting's settings and hosting privileges. Co-hosts have a subset of host privileges. 

Before you add someone to a meeting as either a Host or Co-Host, review the limitations of a Co-Host role carefully.  Zoom's page, Host and Co-Host Controls in a Meeting lists the controls that are unavailable to designated co-hosts.

"Schedule Privilege" in Zoom must be granted first under your Zoom Settings.  Once you have added someone with Schedule Privileges, they will be able to schedule Zoom meetings for you along with your the meetings.

To give someone Zoom schedule privileges to your Outlook calendar,

Log into wisconsin-edu.zoom.us.

Click Settings at the left.

Scroll down.  In the Schedule Privilege section click the "+".  Type in the email address (e.g. spointer@uwsp.edu) and click Assign.

The person to whom you have assigned Schedule Permissions will now be able to schedule Zoom meetings for you just as they do your regular meetings.

To learn more including how to schedule meetings directly through the Zoom Client app see Zoom's documentation on scheduling privileges.

Audio “Echo” is caused by your mic picking up sound that is coming from your speakers.  Your speaker sound is taken in by your microphone, fed back out your speakers, which in turn is picked up by your mic to be played through your speakers again. This creates an infinite loop which produces the “Echo” that can shout over anyone talking during your meeting.

The best defense against audio echo is a good head set. If you don’t have a headset, try to place your speakers away from your mic and turn down your speaker volume.
It’s also important to remember that while each participant may enter the meeting with their mic muted, you unmute your mic as soon as you talk.  Remind your participants to mute again when done speaking.

BTW – if everyone but you can hear the echo, check your set up.  The echo just might be coming from you.

SOMEONE is creating an echo - but who?
Look for unmuted microphones.  In your list of Participants each person displays a set of icons to the right of their name. If their microphone icon has a slash, this means that this participant has muted their microphone.  If no slash, the microphone is unmuted.  If you are a presenter and have an attendee who may have briefly stepped away from the meeting without muting their mic, you can test by right-clicking the participant’s name and selecting Mute from the short-cut menu.

You may wish to receive consent from each of your Zoom meeting participants prior to recording a meeting. 

See Zoom's Consent to be Recorded documentation for information on the settings to require this consent including generating reports of consent provided by participants.

Account-Level Settings: Most settings that you can modify in Zoom are account-level settings. This means that any settings changes you make impact all meetings that you schedule. To access Zoom's account-level settings go to wisconsin-edu.zoom.us and click Sign In. Click Settings at the left.

Meeting-Level Settings: When you schedule a new Zoom meeting in an Outlook meeting invite or through the Zoom desktop app, a box containing a subset of your Zoom Settings opens. The settings that display in this box are specific to the meeting you are creating and will not override a corresponding account-level setting.

Go to wisconsin-edu.zoom.us and click Sign In.  At the left click Settings.

You can also manage your Zoom Settings through the Zoom Desktop Client or mobile app.

More about managing your Zoom account settings.

Go to wisconsin-edu.zoom.us and click Sign In.  At the left click Profile. Click Change, browse to select your image and Upload.

Zoom provides some limited editing capability allowing you to trim non-essential information from the start and end of you recording.

Using 3rd party video editors:  If you intend to download your recording and use a video editor other than the native Zoom editor, before you record your meeting, you should modify your Recording settings to optimize for 3rd party video editors. Note that this will increase your recording file size and the time it takes to process the recording.

To modify your Recording Settings, 

1. Log into your Zoom portal at wisconsin-edu.zoom.us.

2. Select Settings at the left.

3.  Select Recording at the top of the right pane.

4. Select Optimize the recording for 3rd party video editor.

Modifications to your Zoom Settings save automatically.

To edit your Zoom recording,

1. Make sure to record your meeting to the Zoom Cloud.

2. Once you end your meeting, you will receive an email letting you know that your recording is available.  BE PATIENT - Depending on the length of your recording it can take a while for your recording to process and your Zoom email to arrive.

3. In your Zoom email, click the host recording link to open your Zoom cloud portal.

 

 

4. Click the Play button on your recording to open your video.

 

 

5. At the lower-right of the video screen, click Set Playback Range.

 

 

6. Drag the sliders to trim the Start and End of your recording.

 

7. Click Save.
   

Zoom cloud recordings are available for 180 days. To save a recording past that time you should download your recording.