​FollowMe Printers and the Mobility Print ​App

FollowMe Printing lets UWSP students, faculty, and staff print from any UWSP-owned computer to any UWSP FollowMe printer. Students and employees can use Mobility Print to also print from their personal laptops, smartphones, or tablets. 

Scroll down to Print using Mobility Print From Your Personal Computer or Mobile Device.​

See Where to Find Information Technology Printers!

​Print to a FollowMe Printer​​​ From a UWSP Computer​

​​UWSP lab computers: all UWSP Lab computers are set up for FollowMe printing.  

UWSP faculty and staff computers: UWSP faculty and staff must​ first add the FollowMe print queues​ to their UWSP computers.

Then to print from any FollowMe Printer, all you need to do is:

  1. Open the file you intend to print.

  2. Go to File on the application's Menu and select Print.

  3. From the list of printers, select one of the following print queues.  This is where your print job is stored digitally prior to physically printing.

    • Select UWSPFollowMe-BW to print in black and white.

    • Select UWSPFollowMe-CL to print in color.

    If you do not see UWSP's FollowMe Printers, please contact the Service Desk​.

  4. Select the desired number of copies.

  5. Click Print. Your print job is sent to the FollowMe print queue.  You will get an email​ letting you know there is a print job waiting for you in a FollowMe Print queue. You can now go to any UWSP FollowMe printer to release and physically print your print job.

See the section "Release your print job from a FollowMe print queue​" for instructions on how to physically print your print job.

​Print using Mobility Print From Your Personal Computer or Mobile Device

​Printing to a FollowMe printer from your personal device is easy with Mobility Print.  Depending on your device, you may first need to do a one-time Mobility Print app set up. Then​ any time you need to print you can print to a FollowMe Print Queue (a temporary server holding area) and up ​to 72 hours later physically print your document from a FollowMe printer.

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​​Set up Your Personal Device to Print With Mobility Print

To print using Mobility Print, your personal device must be connected to UWSPWIRELESS or EDUROAM on the UWSP wireless network with a UWSP account.

See quick instructions on how to do a one-time app set up if needed.  


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Print With Mobility Print to a FollowMe Print Queue

When you print using Mobility Print to​​ a FollowMe Print Queue (a temporary server holding area) you have​​ up ​to 72 hours later to physically print your document from a FollowMe printer.​​

Print from a personal Windows device

Before printing it is important to make sure your device is connected to UWSPWIRELESS or EDUROAM with your UWSP account.

If you have not yet installed the Mobility Print app, see "Set up your device to print to a FollowMe print queue" above.

In your open file (e.g. a file opened in an Office 365 app),​

  1. Select Print and select one of the following print queues:

    • UWSPFollowMe-BW to print in black and white.

    • UWSPFollowMe-CL to print in color.

  2. Click Print. Your print job prints to the selected FollowMe print queue. 

See the following section"Release and physically print your pr​​​int job from a FollowMe printer" for instructions on how to physically print your print job.​​​

Print from Android

Before printing it is important to make sure your device is connected to UWSPWIRELESS or EDUROAM with your UWSP account.

If you have not yet installed the Mobility Print app, see "Set up your device to print to a FollowMe print queue" above.

Print from your Android device

  1. Open a file on your mobile device then find and tap Print.

    Important: In some apps, Print is in the Share menu. In Microsoft Office apps, tap the Ellipses at the upper-right to find Print.  If you are unable to locate Print from within a given app see the app's support documentation.

  2. Tap Select Printer.

    • Select UWSPFollowMe-BW to print in black and white. 

    • Select UWSPFollowMe-CL to print in color.

  3. Enter your UWSP username and password when prompted.

  4. Specify number of copies and any other options.

  5. Tap Print.

This will send your print job to the FollowMe print queue you selected. To pick up your print job from a physical printer, see the following section, "Release and physically print your pr​​​int job from a FollowMe printer."

Print from iOS

Before printing it is important to make sure your device is connected to UWSPWIRELESS or EDUROAM with your UWSP account.

Then:

Watch this video from PaperCut to learn how to print to a FollowMe print queue.

- OR -

Follow these steps:

  1. In your app, find and tap Print.

    Important: In many iOS apps, Print is in the Share menu. In Microsoft Office apps, tap the Ellipses at the upper-right to find Print.

  2. Tap Select Printer.

    • Select UWSPFollowMe-BW to print in black and white. 

    • Select UWSPFollowMe-CL to print in color.

  3. Enter your UWSP username and password when prompted then tap OK.

  4. Specify number of copies and any other options.

  5. Tap Print.

This will send your print job to the selected FollowMe print queue.   To pick up your print job from a physical printer, see the following section, "Release and physically print your pr​​​int job from a FollowMe printer."

Note: The Apple iOS native AirPrint tool is not supported by all apps. If you are unable to print with the directions above, check the app's Help or User Guide.

Print from MacOS

Before printing it is important to make sure your device is connected to UWSPWIRELESS or EDUROAM with your UWSP account.

To print from an open app (e.g. a file opened in an Office 365 app):

Select Print and select one of the following print queues:

    • UWSPFollowMe-BW to print in black and white.

    • UWSPFollowMe-CL to print in color.

Click Print. Your print job prints to the selected FollowMe print queue.  

See the following section "Release and physically print your pr​​​int job from a FollowMe printer" for instructions on how to physically print your print job, and the number of hours it is available to print before being deleted from the print queue.​​

Print from Chrome OS

Before printing it is important to make sure your device is connected to UWSPWIRELESS or EDUROAM with your UWSP account.

If you have not yet installed the Mobility Print app, see "Set up your device to print to a FollowMe print queue" above.

​Print from your Chromebook

  1. Open the content you would like to print then find and click Print.

    Note: The location of Print varies depending on the source of your content. For example, if you are printing a web page, right-click the page to select Print.  If you are unable to locate Print from within a given app see the app's support documentation.

  2. Select the default Printer then,

    • Double-click UWSPFollowMe-BW to print in black and white. 

    • Double-click UWSPFollowMe-CL to print in color.

  3. Specify number of copies and any other options.

  4. Enter your UWSP username and password when prompted.

  5. Tap Print.

This will send your print job to the FollowMe print queue you selected.   To pick up your print job from a physical printer, see the following section, "Release and physically print your pr​​​int job from a FollowMe printer."​


Release and physically print your ​pr​​​int job from a FollowMe printer

Release your print job​ from a FollowMe print queue and physically print to your selected FollowMe printer.

IMPORTANT: You have up to 72 hours to print your print job. After this time, your print job will be deleted from the network print queue.


Need help?  Contact the Service Desk!
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