Custodial personnel unlock most of the buildings we clean in the morning, usually around 6:00am, except for a few special buildings where the building staff open doors later in the morning. Custodial staff opens doors to rooms for cleaning purposes only. They are not authorized to open, lock or secure doors to any classrooms, department offices, or secured area. Permission to enter authorized or locked areas can be obtained from the department that directs the room or area, or by calling Protective Services.
Custodial staff follows this procedure: if a door is locked when they enter to clean, they relock it when their cleaning is completed. If the room is not locked when they enter to clean, they will not lock the door as they exit. Custodial staff, as well as all UWSP employees or students should call Protective Services for any emergencies or suspicious behavior.
Protective Services at 715-346-3456 (ext. 3456)
Furthermore, prior to entering any private office, our employees are instructed to knock first and announce their entry. If they do not hear an audible response, they assume that they are able to enter. The practice of entering a room without knocking should never occur in non-public areas.
Staff is trained to knock and announce their presence when entering to clean a restroom of the opposite gender. If anyone is using the facility, they are instructed to wait until they are finished. Staff will also block off the door of the entrance to a restroom while cleaning.
Custodial staff is trained to never interrupt a meeting, walk into a meeting or active class, or enter an office where it is obvious that business is being conducted. They are instructed to come back but never to intrude.
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