You can review and manage all of your Blocked, Allowed and Quarantined messages from your
Proofpoint Quarantine portal:
The first thing you will see when you log in to your Proofpoint portal is your
Spam - Quarantine folder. This is where your quarantined emails collect before they are displayed in your daily Proofpoint Quarantine Digest (QD) report.
Unblock a blocked email: In the
Quarantine pane at the lower-left click
Blocked Senders List. At the right, place a check next to the email to unblock. Click
Delete on the menu to remove the sender from your Blocked Senders List.
Unsubscribing from a mailing is preferable to blocking - a blocked sender continues to send email though you no longer see the messages in your personal quarantine.
Allow quarantined email: Place a check next to the email(s) and click
Allow Sender on the menu.
If you have received a high number of quarantined emails that you would like to block or set as safe you can Allow/Block emails and senders through your
Spam - Quarantine folder by selecting multiple emails and clicking
Block from the menu above.
Once quarantined emails display in your daily Quarantine Digest email, your
Spam - Quarantine folder in your Proofpoint portal clears and begins accumulating quarantined items for the next day's email report.
At the lower-left of the Proofpoint screen you will see the following tabs:
Lists allows you to review and manage the contents of your
Safe Senders and
Blocked Senders lists. Here you can add a new safe or blocked sender or select a sender to modify by using the buttons above the list.
Profile contains a dropdown for a Preferred Language setting.
Quarantine at the lower-left returns you to your
Spam - Quarantine folder.